Law Central Website Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

1. About these Terms

These Terms govern your access to and use of the website at lawcentral.com.au, any Law Central account, the document generation system, legal document products, online forms, publications, support services and other services made available by Law Central through the Website or otherwise.

The Website and Services are operated by Law Central Co Pty Ltd ACN 091 824 225 (Law Central, we, us or our). By accessing the Website, creating an account, ordering a document, accepting these Terms or using the Services, you agree to be bound by these Terms and our Privacy Policy.

We may update these Terms from time to time. Updated Terms apply from the time they are posted on the Website or otherwise notified to you. If you continue to use the Website or Services after an update, you accept the updated Terms.

2. Definitions

• AML/CTF Laws: means the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), rules, regulations, instruments, guidance, regulatory requirements and related laws as applicable to Law Central from time to time.
• Customer, you or your: means the person or entity that accesses or uses the Website, creates an account, accepts these Terms, orders a document, provides instructions to us, pays for a document, product or service, or otherwise deals with us in relation to a document, product or service.
• Document Party: means any person or entity named in, referred to in, affected by, or otherwise connected with a document, transaction, structure or matter for which a document, product or service is requested.
• Law Central: means Law Central Co Pty Ltd and, where the context permits, its officers, employees, contractors, related bodies corporate and service providers.
• Services: means the Website, document generation system, documents, products, publications, account functions, support services and other services supplied or made available by Law Central.
• Third Party Client: means any client, customer, principal, beneficiary, related party, associated entity, end user or other person for whom, or for whose benefit, you request, order, prepare, obtain or use a document, product or service.
• Website: means https://lawcentral.com.au and any related Law Central website, platform or online service.

3. Our relationship is with you

Unless we expressly agree otherwise in writing, our customer is you, being the person or entity that accesses the Website, creates an account, accepts these Terms, orders a document, provides instructions to us, pays for a document, product or service, or otherwise deals with us.

This applies even if you order, prepare, obtain or use a document, product or service for, on behalf of, or for the benefit of a Third Party Client or a Document Party.

A Third Party Client or Document Party does not become our customer merely because their name or details are included in a document, a document is prepared for their benefit or use, you provide information about them to us, AML/CTF checks are conducted in relation to them, a document is provided to them by you, or they reimburse you, pay you or otherwise fund the cost of a document, product or service.

You are responsible for your own relationship with any Third Party Client or Document Party, including your advice, instructions, authority, fees, communications, professional obligations, privacy obligations and AML/CTF obligations. We are not responsible for any advice, recommendation, representation, explanation or service that you provide to a Third Party Client or Document Party.

4. No legal advice and no solicitor-client relationship

The Website and Services provide legal information and standard-form legal documents. Nothing on the Website or supplied through the Services is legal, tax, accounting, financial or other professional advice.

Law Central is not a law practice. Law Central Legal Pty Ltd ACN 603 550 198 (Law Central Legal) is an independent incorporated legal practice that may assist Law Central with legal precedents, Law Central products and associated materials. Law Central Legal does not act for you, your Third Party Client or any Document Party unless it expressly agrees to do so in writing.

Law Central Legal may communicate with you to clarify instructions or issues relating to a document or service requested from Law Central. Unless expressly agreed in writing, any such communication is for the purpose of assisting Law Central and does not create a solicitor-client relationship with you, your Third Party Client or any Document Party.

5. Standard documents and your responsibility for instructions

All documents are prepared in standard form using information and instructions provided by you or on your behalf. You are responsible for ensuring that:

• all information supplied to us is complete, accurate, current and not misleading;
• the document selected is appropriate for your purpose and for the jurisdiction in which it is to be used;
• all parties named in, or affected by, the document have authorised you to provide their information to us and to request the document;
• you obtain legal, tax, accounting, financial or other professional advice where required; and
• you carefully review the completed document before signing, using, lodging or relying on it.

If a document is based on incorrect, incomplete or unsuitable answers, you may not receive the document or outcome you intended.

6. Your authority to act and provide information

If you request, order, prepare, obtain or use a document, product or service for, on behalf of, or for the benefit of a Third Party Client or Document Party, you represent and warrant that:

• you have authority to do so;
• you have authority to provide us with all information and documents you give us, including personal information, identity information, company information, trust information, beneficial ownership information, tax information, financial information and transaction information;
• the information and documents you provide are true, complete, accurate and not misleading;
• you have obtained all consents, authorisations and instructions required for us to collect, use, disclose, store and process that information for the purposes of providing the document, product or service and complying with our legal and regulatory obligations, including AML/CTF obligations;
• where required, you have made each relevant Third Party Client and Document Party aware that their information may be provided to us and to our service providers, including AML/CTF verification service providers; and
• you will promptly provide any further information, documents, authority or consent that we reasonably require.

7. Acceptance or refusal of orders

We may accept, reject, suspend or cancel an order or account at our discretion, including where we consider that:

• the order, instructions or information appear incomplete, inaccurate, inconsistent, unusual or potentially unlawful;
• we cannot complete required identity, verification, sanctions, politically exposed person or other risk checks;
• we are required or permitted to do so by law, by a regulator or by our internal AML/CTF, fraud, risk or compliance processes;
• there is an error in a product description, price or availability; or
• the Website, Services, account or payment method has been misused or compromised.

8. Fees, payment and refunds

8.1 Fees

The fee payable for a document, product or service is the fee displayed on the Website or otherwise quoted by us at the time of order, subject to correction of any error.

Unless otherwise stated, all prices are in Australian dollars and include GST where applicable.

We may change our fees at any time. A fee change does not affect an order that we have already accepted, unless the displayed fee was affected by an obvious error or technical fault.

8.2 Included government and AML/CTF allowance

For some documents, the price displayed on the Website may include government registration, lodgement, filing, search or similar fees, and may also include an allowance for AML/CTF identity verification, sanctions screening, politically exposed person screening, risk assessment or other AML/CTF search and verification costs.

These amounts are included in the document price for convenience and may not be separately itemised as disbursements.

8.3 Payment

We may require payment before providing access to, generating, releasing, lodging or delivering any document, product or service.

You are responsible for all fees, charges and purchases made using your account, including purchases made by any authorised user or any person who accesses your account using your login details.

If a payment is declined, reversed, disputed, charged back or otherwise not received by us, we may suspend or cancel the relevant order, withhold delivery of the document, suspend access to your account, or require payment by another method.

8.4 Correction of mistakes

If you identify a mistake in a document, you should contact Law Central support as soon as practicable.

Where a mistake is identified before the document is executed, signed, submitted, registered, lodged, filed or otherwise used, we will generally assist you to correct the mistake.

We may require you to rebuild the document, provide corrected information, answer additional questions, or provide supporting information before the mistake can be corrected.

We are not responsible for any consequences arising from a mistake that is not brought to our attention before or after the document is executed, signed, submitted, registered, lodged, filed or otherwise used.

Additional fees, government charges, AML/CTF search or verification costs, lodgement fees or third party costs may apply if the correction requires a new search, verification, registration, lodgement, filing or third party service.

8.5 Refunds where a document is unsuitable

If, after purchasing a document, you consider that the document is not suitable for your needs or your client's needs, you may contact Law Central support and request a refund.

We will consider refund requests having regard to the circumstances, including the nature of the document, whether the document has been executed, signed, submitted, registered, lodged, filed or otherwise used, whether any government or third party fees have been incurred, and whether any AML/CTF searches or verification steps have been undertaken.

Unless otherwise required by law or agreed by us in writing, no refund is available after a document has been executed, signed, submitted, registered, lodged, filed or otherwise used.

Refunds are provided at the absolute discretion of Law Central decided on a case by case basis.

8.6 Amount excluded from refunds

Any refund approved by us will exclude any government registration, lodgement, filing, search or similar fees, and any AML/CTF identity verification, sanctions screening, politically exposed person screening, risk assessment or other AML/CTF search or verification costs, to the extent those amounts have been incurred or committed by us.

This applies whether or not those amounts were separately itemised, and whether they were included as part of the overall document price.

8.7 Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

Subject to any non-excludable rights you may have under the Australian Consumer Law, our liability in connection with a document, product or service is limited, at our option, to supplying the document, product or service again, or paying the cost of having the document, product or service supplied again.

8.8 Refund requests

If you believe you are entitled to a refund or other remedy, you must contact us as soon as practicable and provide sufficient details for us to assess the request, including the order number, the document or service purchased, the reason for the request and any supporting material.

We may require reasonable information from you before determining whether a refund or other remedy is available.

8.9 Adviser-client fees

If you are an accountant, lawyer, adviser or other professional user preparing a document for a client, your fees and charges to your client are a matter between you and your client.

We are not responsible for any fee, charge, disbursement, margin, professional fee or service fee that you charge your client in connection with a document, product or service obtained from Law Central.

9. AML/CTF obligations and identity verification

Law Central has enrolled with AUSTRAC as a designated service provider and may be required to comply with obligations under the AML/CTF Laws.

To meet our AML/CTF Laws, fraud prevention and risk management obligations, we may ask you to provide information, documents and assistance relating to:

• your identity and, where relevant, your organisation, business, trust, partnership or other structure;
• directors, trustees, partners, officeholders, controllers, beneficial owners, appointors, beneficiaries or other relevant persons;
• any person acting on behalf of a customer or any person for whose benefit a document or service is requested;
• Third Party Clients, Document Parties and other persons or entities connected with a document, transaction, structure or matter where the document, transaction, structure or matter involves, or may involve, a designated service under the AML/CTF Laws, or where checks are otherwise required or considered necessary by us;
• the nature and purpose of the order, the source of funds, source of wealth or other information we reasonably require for risk assessment; and
• supporting identity, authority, entity, trust, company, beneficial ownership or other verification documents.

You must promptly provide any information or document we reasonably request for these purposes. You warrant that information and documents provided to us are complete, accurate, current and not misleading.

We may use third party identity verification, screening, sanctions, politically exposed person, fraud prevention and other compliance service providers to assist us. We may refuse, suspend or delay providing a document or service if we cannot complete due diligence to our satisfaction, or where we are required or permitted to do so by law or by our internal compliance procedures.

Conducting any identification, verification, screening or other AML/CTF process in relation to a Third Party Client, Document Party or other person does not, of itself, make that person our customer or create a direct contractual, advisory, legal or professional relationship between that person and Law Central. Unless we expressly agree otherwise in writing, our customer remains you.

Where you are an adviser, accountant, lawyer or other intermediary ordering for, or on behalf of, another person or entity, you remain responsible for your own AML/CTF obligations, if any, and for obtaining any required authority or consent from your client or any relevant person.

9.1 AML/CTF checks on Document Parties

We do not conduct AML/CTF identity verification, KYC or KYB checks on every person or entity named in every document generated through Law Central.

We may conduct AML/CTF identity verification, KYC, KYB, sanctions screening, politically exposed person screening, risk assessment or other AML/CTF checks in relation to you, your entity, beneficial owners, controllers, authorised representatives, persons acting on your behalf, Third Party Clients, Document Parties and other persons or entities connected with a document, transaction, structure or matter where:

• the document, transaction, structure or matter involves, or may involve, a designated service under the AML/CTF Laws;
• we are required to do so under the AML/CTF Laws, our AML/CTF Program or any applicable law or regulatory requirement;
• we consider it reasonably necessary for sanctions, fraud prevention, risk management, reporting, record keeping or legal compliance purposes; or
• we otherwise consider it necessary or appropriate having regard to the nature of the document, transaction, structure, matter, customer, Third Party Client or Document Party.

Conducting a check in relation to a Third Party Client, Document Party or other person does not, of itself, make that person our customer or create a direct contractual, advisory, legal or professional relationship between that person and Law Central.

9.2 Reliance arrangements/agreements

We may, where permitted by law and where we consider it appropriate, enter into a reliance arrangement/agreement or other customer due diligence arrangement with you or another reporting entity.

Where a valid reliance arrangement/agreement is in place, we may rely on KYC, KYB, identity verification or other customer due diligence information collected or verified by you or another reporting entity, rather than conducting all checks directly ourselves.

We are not obliged to enter into or rely on a reliance arrangement/agreement. We may require you to provide information, documents, records, verification results, risk assessment information, copies of identification material, beneficial ownership information, authority documents or other material that we reasonably require for AML/CTF, sanctions, fraud prevention, reporting, record keeping or compliance purposes.

If we rely on information or verification provided by you, you warrant that:

• the information is true, complete, accurate and not misleading;
• all required KYC, KYB, identity verification and other customer due diligence steps have been completed in accordance with applicable law and the reliance arrangement/agreement;
• you hold all records required to support the information and verification;
• you are authorised to provide the information and records to us; and
• you will provide us with access to relevant information, documents and records promptly on request.

9.3 AML/CTF reporting, confidentiality and tipping off

We may collect, use, retain and disclose information, including personal information, where required or permitted for AML/CTF, sanctions, fraud prevention, risk assessment, reporting, audit and record keeping purposes.

We may be required or permitted to make reports to AUSTRAC or other regulators or authorities. We may be legally restricted from telling you, a Third Party Client, Document Party or any other person that we have made, may make or are considering making a report, or that we have taken, may take or are considering taking particular AML/CTF action.

10. Account security

You are responsible for maintaining the security of your username, password and account. You must notify us promptly if you become aware of any unauthorised access, suspected compromise, loss of credentials or other security issue.

You are responsible for all activity occurring under your account, except to the extent caused by our fraud, wilful misconduct or other liability that cannot lawfully be excluded.

11. Privacy

Our Privacy Policy explains how we collect, hold, use and disclose personal information. It forms part of these Terms. You must not provide personal information about another person unless you are authorised to do so and, where required, have made that person aware that their information may be handled in accordance with our Privacy Policy.

12. Intellectual property

12.1 Ownership of intellectual property

Copyright and all other intellectual property rights in the Website, the document generation system, questions, hints, logic, workflows, legal documents, legal templates, document precedents, explanatory material, software, graphics, logos, trade marks and other material made available by Law Central are owned by, or licensed to, Law Central or the relevant author or licensor.

Nothing in these Terms transfers to you any intellectual property rights in the Website, document generation system, legal documents, legal templates, document precedents, software or other Law Central material.

12.2 Licence to use completed documents

When you purchase a document from Law Central, you are granted a limited, non-exclusive, non-transferable licence to use that completed document for the specific transaction, matter, client or purpose for which it was generated.

If you are an accountant, lawyer, adviser or other professional user preparing a document for a client, you may provide the completed document to that client for the purpose for which the document was generated. Nothing in these Terms prevents you from charging your client professional fees or service fees for your own advice, assistance or services in connection with that transaction or matter.

12.3 No unauthorised editing or alteration

Unless Law Central expressly states that a particular document is supplied as an editable template, you must not edit, alter, adapt, amend, reformat, extract from, create derivative works from, or otherwise modify any document generated through Law Central.

This restriction is important because unauthorised editing or alteration may:

• infringe the intellectual property rights of Law Central, the author or the relevant licensor;
• remove, alter or compromise document logic, drafting assumptions, warnings, execution requirements or other safeguards built into the document; and
• compromise the legal integrity, suitability or effectiveness of the document.

If a document requires changes after it has been generated, you should rebuild the document using the Law Central system, obtain a further document through Law Central, contact Law Central support, or obtain advice from an appropriately qualified professional adviser.

12.4 Editable templates

Some Law Central products may be expressly supplied as editable Word templates or otherwise clearly identified as editable templates.

Where a product is expressly supplied as an editable template, you may edit that template only for the specific purpose, transaction, matter or client for which it was supplied, and only in accordance with any instructions, warnings or limitations provided with that product.

The supply of an editable template does not give you any right to copy, reproduce, republish, adapt, rebrand, resupply, commercialise, incorporate into another product, or use that template as the basis for a precedent bank, automated document system, competing product or other reusable document service.

12.5 Prohibited use

Except as expressly permitted by these Terms, you must not:

• copy, reproduce, republish, upload, post, transmit, distribute, licence, sublicense, adapt, modify, reverse engineer, decompile or disassemble any part of the Website, document generation system, software, questions, hints, logic, workflows, legal documents, legal templates, document precedents or other Law Central material;
• use any Law Central document, template or precedent to create, maintain or expand a precedent library, document automation system, template bank, legal document product, competing service or similar commercial offering;
• remove, obscure or alter any copyright notice, trade mark, disclaimer, warning, instruction or other proprietary notice appearing in or attached to any Law Central material;
• represent that you are the author or owner of any Law Central document, template, precedent or other Law Central material; or
• use Law Central material in any way that infringes the rights of Law Central, the author or any other licensor.

12.6 Adviser-client arrangements

For the avoidance of doubt, where you are an accountant, lawyer, adviser or other professional user, providing a completed Law Central document to your own client as part of your professional services is not, by itself, prohibited by this section, provided that:

• the document was purchased for that client, matter, transaction or purpose;
• you do not edit or alter the document except where the product is expressly supplied as an editable template;
• you do not use the document as a reusable template, precedent or competing product; and
• you remain responsible for your own advice, services, fees and communications with your client.

12.7 Feedback and improvements

If you provide suggestions, comments, corrections or other feedback about the Website, document generation system, documents, templates or other Law Central material, we may use that feedback to improve our products and services without any obligation to compensate you.

All intellectual property rights in any improvements, variations, modifications or additions to the Website, document generation system, documents, templates, precedents or other Law Central material are owned by Law Central or the relevant author or licensor, even where suggested by you.

13. User supplied content and data

You retain ownership of information and data you provide to us. You grant us a non-exclusive, worldwide, royalty-free licence to use, copy, store, process, transmit, adapt and disclose that information and data to the extent reasonably required to provide the Services, operate the Website, generate documents, provide support, interact with service providers, comply with law and enforce these Terms.

You must not upload or provide material that is unlawful, misleading, defamatory, obscene, infringing, harmful, malicious, confidential to another person without authority, or otherwise inappropriate.

14. External websites and referral commissions

The Website, our emails, publications or documents may contain links to external websites, products or services operated by third parties. Links are provided for convenience and do not imply endorsement, sponsorship, approval or responsibility by Law Central.

We are not responsible for the content, accuracy, availability, security, privacy practices, performance, quality, legality or suitability of any external website, product or service. You access external websites at your own risk and subject to the terms and policies of those third parties.

Law Central may receive a commission, referral fee or other benefit if you click a link, make an enquiry, open an account or acquire a product or service from a third party referred to by us. Any such referral arrangement does not make us responsible for the third party's website, product, service, advice or conduct.

15. Availability, errors and security

We do not warrant that the Website or Services will be uninterrupted, error free, current, complete, secure or free of viruses or other harmful components.

Although we take reasonable care, information on the Website may contain errors, omissions or outdated material. The law may change, and standard documents may not suit every circumstance.

16. Limitation of liability

To the maximum extent permitted by law, all warranties, guarantees, conditions and representations not expressly set out in these Terms are excluded.

To the maximum extent permitted by law, Law Central is not liable for indirect, consequential, special or economic loss, loss of profits, loss of opportunity, loss of data, loss arising from reliance on a document or information, or loss arising from use or inability to use the Website or Services.

Where liability cannot be excluded but can be limited, our liability is limited, at our option, to supplying the relevant document, product or service again, or paying the cost of having it supplied again.

17. Indemnity

You indemnify Law Central, its officers, employees, contractors and related entities against loss, damage, liability, cost or expense arising from your breach of these Terms, your instructions or information, your use of a document or service, your relationship with a Third Party Client or Document Party, your breach of law, or any claim by a Third Party Client, Document Party or other person connected with a document or transaction requested by you.

18. Termination or suspension

We may suspend or terminate your access to the Website or Services, refuse to supply a document, cancel an account or impose conditions on use where we consider it appropriate, including for compliance, security, non-payment, misuse, breach of these Terms or risk management reasons.

19. Governing law

These Terms are governed by the laws of Western Australia. You submit to the non-exclusive jurisdiction of the courts of Western Australia and courts entitled to hear appeals from those courts.

20. Contact

Questions about these Terms may be sent to support@lawcentral.com.au.

Last updated 30 June 2026